Privacy Policy

Overview

This Privacy Policy explains how ED Care Partners collects, uses, and protects the personal information you provide when you visit edcarepartners.com or submit a consultation request through our contact form. We take your privacy seriously, especially given the personal nature of the health topics discussed on this site. By using this website, you agree to the practices described below.

Information We Collect

When you submit our contact form to request a consultation, we collect the information you choose to provide, which may include your name, email address, phone number, and any details you share about your questions or interests. We do not collect health records, lab results, or insurance information through this website. Any medical history or personal health details are discussed only after you connect with our team, and never through the public site itself.

Like most websites, our site may also collect limited technical information automatically, such as browser type, general location (at a city or region level), and pages visited, to help us understand site usage and improve the experience.

How We Use Your Information

We use the information you submit to respond to your consultation request, answer your questions, and follow up using the contact details you provide. We do not use your information to make medical decisions on this website; any discussion of appropriateness, eligibility, or next steps happens through direct follow-up with our team, not through automated processing.

We do not sell your personal information. We do not share your contact details with third parties for their own marketing purposes.

Cookies and Site Analytics

Our website may use basic cookies or similar technologies to support core site functionality and to understand general traffic patterns, such as which pages are most visited. This information is typically aggregated and is not used to identify you personally. You can adjust your browser settings to limit or block cookies, though some site features may not work as intended if you do so.

Data Retention and Security

We retain the information submitted through our contact form only as long as reasonably necessary to respond to your request and maintain appropriate business records. We take reasonable steps to protect the information you share with us, though no method of transmission or storage over the internet is completely secure.

Your Choices

You are not required to provide any information on this site to browse its educational content. If you submit a consultation request and later want to ask a question about the information you provided, or would like it removed from our records, you can reach out through our Contact Us page and our team will address your request.

Questions About This Policy

Submitting the contact form is a request for information and does not create a provider-patient relationship on its own. If you have questions about this Privacy Policy or how your information is handled, please reach out through our Contact Us page and a member of our team will follow up. This site is not intended for emergency use; if you are experiencing a medical emergency, please contact emergency services directly.

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page.